July 2004, Volume 3 Issue 3       
 

East Stroudsburg University sits quietly nestled in the heart of the Pocono Mountains of Pennsylvania. The 213 acre campus serves a student population of nearly 6,000. Sprawled across the campus are 61 buildings, 9 residence halls housing 2,200 students, and a 1,000-seat dining hall.

The University was founded in 1893 as a Normal School to prepare teachers. The school changed its name to East Stroudsburg State Teachers College and then to East Stroudsburg State College. Nearly a century after it was founded, in 1983, the school reached university status and became East Stroudsburg University.

Today, East Stroudsburg University offers 68 undergraduate and 20 graduate degree programs.Over 5 years ago, some students began asking for Internet services in their Residence halls beyond the few computer labs with Internet access. ESU decided that they wanted to provide Internet access for everyone - from novice to expert. The bid to provide these services wasselected, and PenTeleData was awarded the contract.

"They brought to the table not only high-speed cable modem Internet at broadband speeds, but also dial-up capability through one vendor," says Rick Bull, Director of Telecommunications at East Stroudsburg University.

The high-speed cable modems provided to ESU students who choose the cable Internet connection over the dialup give them a constant, always-on Internet connection with up to 1.5 Mbps (megabits per second) download speeds. Coupled with the reliability of the PenTeleData network, cable modem connections are always on, no need to dial-in and no need to worry about busy signals, this means students can check class assignments, do research for a paper, or just surf the Internet 24 hours a day, 7 days a week.

Since 1999, PenTeleData has been providing East Stroudsburg University with reliable, high-speed cable and dial-up Internet services for its students and faculty both on and off campus.

"PenTeleData was able to provide quality service for dial-up, broadband, and ISDN Internet. ESU also recommended this service (cable) due to reliability and speed," says Bull.

"East Stroudsburg University has grown rapidly through technology over the years with both Internet services provided by PenTeleData as well as through offerings by [ESU’s Office of] Telecommunications and its own University Computing Center."

Over 700 students, staff and faculty rely on the cable and dial-up Internet services provided by PenTeleData.

"Reliable service is required by any vendor that ESU hires to provide technology services to our campus," Bull said. "If we had a problem with the service, we would contact either Blue Ridge Communications or PenTeleData."

Reliable service also means reliable support. When students or faculty need support for their cable or dial-up Internet services, they contact PenTeleData’s Technical Support Department directly.

"Technical problems are addressed in a timely fashion and to our satisfaction," says Bull. "When the students and the rest of the University community contact the support staff, they are most helpful."

PenTeleData’s state of the art Network Control Center (NCC), staffed 24 hours a day, 7 days a week, 365 days a year, gives East Stroudsburg access to professional, dedicated technical support whenever they need it.

"Their ability to quickly respond to technical and operational requirements or issues via a local, always-available project team/manager was a plus," Bull states.

With a knowledgeable Technical Support staff, and fast dependable Internet services, PenTeleData helps East Stroudsburg University stay on the cutting edge of technology by keeping its campus connected and online.

East Stroudsburg University and PenTeleData: partners in education bringing quality, reliable Internet services to students and faculty, enriching the educational experience for all.

 
Our Partner ESU
 PenTeleData and ESU partner together making student life easier. Read more on this page.
 
Letter from our General Manager
 This month’s letter from our General Manager tells us what to look for and what’s in store for the third quarter of 2004. Read more on page 2.
 
Musikfest 2004
 PenTeleData sponsorship at Musikfest 2004. Read more on page 2.
 
Helping the Red Cross
 PenTeleData and Service Electric Cable TV & Communications helping the American Red Cross of the Lehigh Valley. Read more on page 3.
 
Customer Contest
 What do you have a chance to win in this quarter’s customer contest? See contest on page 3.
 
EasyPay Reminder
 A convenient and easy way to pay your monthly bill. Read more on page 4.
 
ProLog X5
 ProLog X5 Announcement, see how much faster you can surf the net for only $1. See more on page 4.
 
FUN FACTS
 Interesting items and tidbits...and you thought you knew everything. See more on page 4.
 
We’re Wired Article
 PenTeleData and its Partners get it together and make Broadband available for all its customers. See more on page 4.
 
Page 2 July, 2004 | 540 Delaware Avenue | PO Box 197 | Palmerton, PA 18071
 

Dear valued customer,

It’s that time of year again - the time to relax and enjoy the warmth of summer. This issue, we have some sizzling news about PenTeleData and Musikfest 2004 as well as a feature about East Stroudsburg University. So please, take a moment to relax and enjoy our third quarter 2004 newsletter.

PenTeleData is proud to provide services to educational institutions; in this issue, learn about our partner in education, East Stroudsburg University, and why they have chosen PenTeleData to provide their data and Internet connectivity.

Musikfest 2004 is shaping up to be an exciting festival - the "year of the jam," and another year of PenTeleData providing Internet and web services to the organizers of the annual musical extravaganza. Read more to find out what exciting events PenTeleData and Musikfest will bring to you at this year’s festival.

Finally, read about our support of the Greater Lehigh Valley chapter of the American Red Cross’Video Connection program. Learn how PenTeleData’s solid partnership with Service Electric Cable TV & Communications helped to connect families with their loved ones serving in the military around the globe.

We hope you are enjoying these summer months, and thank you for your continued support.

Sincerely,

John H. Williams
PenTeleData
General Manager



PenTeleData proudly announces another year of sponsoring the world-renowned Musikfest summer festival hosted by the city of Bethlehem, Pennsylvania. This year's extravaganza is scheduled from August 6-15th in downtown Bethlehem with the theme "United We Jam".

Musikfest is also celebrating its 20th anniversary this year and is entering its 6th year of partnership with PenTeleData providing the high-speed dedicated Internet and web services including full e-commerce and database solutions for the ten day cultural event.

PenTeleData is once again actively involved with its ProLog Internet Cyber café where anyone can come in, sit down and surf the net. So, don't forget to stop by the Cyber café while enjoying the festival this year!

 

PenTeleData is also proud to be the sponsor of what will surely be an amazing rock event- Huey Lewis and the News in concert at RiverPlace, the main stage on Sand Island at Musikfest 2004. Huey Lewis and the News is well known for its hits, "The Heart of Rock 'n' Roll," "Hip to be Square," and "The Power of Love." This will be the band's second appearance at Musikfest-the first was in 2001 on the main stage. This year's concert will take place at 8:30 p.m. on the final night of the festival, August 15th. Tickets for this and other Musikfest shows can be purchased by calling 610-332-FEST or visiting www.fest.org

Purchase your tickets today, and stay tuned to the website for updates and more information on PenTeleData and Musikfest 2004 this summer.

We hope to see you there!

 
August 6-14, 2004
Wayne County Fair
Time: 9AM - 11PM
Place: Wayne County Fairgrounds
Honesdale, Pa
August 6-15, 2004
Musikfest
Time: August 6
11AM - 7PM
August 7-15, Noon - 11PM
Place: Downtown Historic Bethlehem
Bethlehem, Pa
August 11-15, 2004
Carbon County Fair
Time: Wednesday - Friday
3PM - 11PM
Saturday & Sunday
Noon - 11PM
Place: Carbon County Fairgrounds
Palmerton, Pa
August 22-28, 2004
West End Fair
Time: August 23-24, 26-27
Noon - 11PM
August 22 & 25, 10AM - 11PM
Place: Gilbert, Pa
September 12, 2004
Funfest 2004
Time: Noon - 9PM
Place: Downtown Hazleton
Hazleton, Pa
September 22 & 23, 2004
Ephrata Business Expo
Time: September 23
Noon - 8PM
September 24, Noon - 6PM
Place: The Ballroom at the Doneckers,
Ephrata, Pa
Page 3 July, 2004 | 540 Delaware Avenue | PO Box 197 | Palmerton, PA 18071
 

With the support of PenTeleData and partner Service Electric Cable TV & Communications, the American Red Cross of the Greater Lehigh Valley was able to help families with members in the military communicate 'face-to-face' during the months of March and April.

After discovering that the Lehigh Valley Red Cross was not a candidate for the national Red Cross video connection program, they approached PenTeleData and Service Electric. "I figured there had to be a way we could do the video program at a grassroots level. So,we sent a proposal to PenTeleData, our Internet service provider, and Service Electric. They jumped at the chance," said Janice Osborne, Director of Communications and Marketing for the Red Cross.

PenTeleData and Service Electric Cable TV & Communications have been partners for over 10 years providing high speed cable modem Internet services over fiber optics direct to customer homes and much more.That partnership has spawned a solid working relationship between the companies that proved to be beneficial for the Red Cross Video Connection program.

From March 16 to April 29, that great relationship between PenTeleData and Service Electric helped to make this dream a reality for those with family serving in the military around the world. The program allowed these families to record 3 minute digital videos to email to their loved ones.

Additionally, PenTeleData received a special 'thank you' message from Colonel Scott D. Wagner of the 213th Area Support Group, who said:

"Thank you for launching the military
Video Connection' program in support of
our troops and their families. On behalf
of our men and women in uniform from
the Lehigh Valley, I appreciate your
efforts to help our families stay in touch
during long deployments."

 

Congratulations to Edwin Rodriguez of Albrightsville, Pa. Edwin was the winner of two tickets to the Willie Nelson concert at Penn's Peak in Jim Thorpe, PA.

Below are the questions, answers and the theme to April's Customer Contest.

 
  1. What was the original date for New Year's Day, before 154 B.C.? -- April 1st
  2. In the early Roman calendar what was the first day of spring, the spring equinox? -- April 1st
  3. In France today, what day is called "Poisson d' Avril", children tease their friends by taping a paper fish to their friends' back? -- April 1st

Theme: April Fool's Day

 
PenTeleData is giving one lucky winner a Family 4-Pack of tickets to see the Red Barons play the Buffalo Bisons at 2 pm on Sunday, August 22, 2004.

Rules of the Game   Questions

- Give the correct answer to all three questions listed below.
- Then figure out the theme (what they all have in common).

To enter you must answer all three questions to the right and what the theme is between them. Send an e-mail to chat@corp.ptd.net with the following information:

your name, address, daytime phone, number (where we can contact you), three answers to the questions and the theme.

All entries must be received by 7/30/04.

GOOD LUCK! PenTeleData

 
  1. What was the name of the 1981 martial arts film, also known as Naked Fist, directed by Cirio H. Santiago?
  2. What was the title of the recording artist/rocker Joan Jett's album released in 1995?
  3. What is the name of the band that originated out of Anchorage, Alaska in 1998 and can be considered the best rock and roll band in the state of Alaska?
Page 4 July, 2004 | 540 Delaware Avenue | PO Box 197 | Palmerton, PA 18071
 

Just a reminder to all ProLog customers that our new ProLog Easy Pay program allows you to have your monthly invoice amount deducted from your checking or savings account-no more time and money spent on check writing and mailing.All you have to do is sign up and your bill will be paid on time each month with no hassle to you.

If you have not signed up, call Customer Service today at 800.804.5783 or log on to www.ptd.net and click on 'ProLog Easy Pay'.

 

What are you waiting for? For those customers who have not yet signed up for ProLog X5 and have a ProLog dial-up account, you can add the ProLog X5 accelerator for only $1 extra per month and surf the web up to 5 times faster and have 5 times more fun! The ProLog X5 accelerated service is a quick download too. Call Customer Service at 800.804.5783 or go to www.ptd.net to sign up today!



What makes PenTeleData the largest, most secure, privately owned fiber optic network in the U.S.?

Well, the reason is simple...access!

Access to our fiber optic network, for broadband connections through High Speed Cable modem or even DSL... brought right to you, through our partners.

Partners you’re probably already connected to at home with ProLog Express, like Service Electric Cable TV & Communications, Blue Ridge Communications, Service Electric Cablevision, CATV Service, Service Electric Company and Ironton Telephone.

For your business applications, PenTeleData’s network provides secure point-to-point connections and DirectNet dedicated links, with speeds from T1 up to 622 Megabits per second.

Working with our partners, we can design, install, train, support and service your business technology solution.

But the most important thing is access.

Whether you want a broadband connection, or a countywide network, PenTeleData will hook up your organization for high-speed fiber optic access.

For your home, call any PenTeleData Partner including Blue Ridge Communications, CATV Service, Ironton Telephone or Service Electric to get access to our fiber optic network today.

Did you know?

The images on a computer screen are made up of more than 5,000 pixels, or dots,per square inch.

Thirty-two percent of computer data loss cases are due to human error.

The most common uses of computers on the job in 1996 were: Bookkeeping and invoicing (45%), word processing (44%), communications (39%), analysis/ spreadsheets (36%),and data bases (35%).

The "save" icon on Microsoft Word shows a floppy disk, with the shutters on backwards.

The first electronic digital computer weighed 30 tons.

The profile of the average computer virus writer is age 14-24, talented, bright, and driven by a rebellious, adolescent need to call attention to himself.

Computer monitors need to stay cool. Unfortunately, they make handy resting places for various items. But if papers, manuals, and other miscellany are piled on top of the monitor, the cooling vents are blocked. Internal heat shortens the life of monitors.

Don't use the on/off switch on your personal computer any more than necessary. There's a surge of electricity every time the switch is turned on. For fragile computer chips, it's much like starting the day by jumping into an icy pool. To prolong the life of your home computer, turn it on when you arrive home from work and turn it off again when you go to bed at night.
  April, 2004 | 540 Delaware Avenue | PO Box 197 | Palmerton, PA 18071