
East Stroudsburg University
sits quietly nestled in the
heart of the Pocono Mountains
of Pennsylvania. The 213 acre
campus serves a student
population of nearly 6,000.
Sprawled across the campus
are 61 buildings, 9 residence
halls housing 2,200 students,
and a 1,000-seat dining hall.
The University was founded in
1893 as a Normal School to
prepare teachers. The school
changed its name to East
Stroudsburg State Teachers
College and then to East
Stroudsburg State College.
Nearly a century after it was
founded, in 1983, the school
reached university status and
became East Stroudsburg
University.
Today, East Stroudsburg
University offers 68 undergraduate
and 20 graduate
degree programs.Over 5 years
ago, some students began
asking for Internet services in
their Residence halls beyond
the few computer labs with Internet access.
ESU decided that they wanted to provide Internet access for
everyone - from novice to expert. The bid to provide these
services wasselected, and PenTeleData was awarded the contract.
"They brought to the table not only
high-speed cable modem Internet at
broadband speeds, but also dial-up
capability through one vendor," says
Rick Bull, Director of Telecommunications
at East Stroudsburg University.
The high-speed cable modems provided
to ESU students who choose the
cable Internet connection over the dialup
give them a constant, always-on
Internet connection with up to 1.5
Mbps (megabits per second) download
speeds. Coupled with the reliability of
the PenTeleData network, cable modem
connections are always on, no need to
dial-in and no need to worry about
busy signals, this means students can
check class assignments, do research for
a paper, or just surf the Internet 24
hours a day, 7 days a week.
Since 1999, PenTeleData has been providing
East Stroudsburg University with
reliable, high-speed cable and dial-up
Internet services for its students and
faculty both on and off campus.
"PenTeleData was able to provide quality
service for dial-up, broadband, and
ISDN Internet. ESU also recommended
this service (cable) due to reliability and
speed," says Bull.
"East Stroudsburg University has grown
rapidly through technology over the
years with both Internet services provided
by PenTeleData as well as
through offerings by [ESU’s Office of]
Telecommunications and its own
University Computing Center."
Over 700 students, staff and faculty rely
on the cable and dial-up Internet services
provided by PenTeleData.
"Reliable service is required by any vendor
that ESU hires to provide technology
services to our campus," Bull said. "If we had a problem with the service, we
would contact either Blue Ridge
Communications or PenTeleData."
Reliable service also means reliable support.
When students or faculty need
support for their cable or dial-up Internet
services, they contact PenTeleData’s
Technical Support Department directly.
"Technical problems are addressed in a
timely fashion and to our satisfaction,"
says Bull. "When the students and the
rest of the University community contact
the support staff, they are most helpful."
PenTeleData’s state of the art Network
Control Center (NCC), staffed 24 hours a
day, 7 days a week, 365 days a year, gives
East Stroudsburg access to professional,
dedicated technical support whenever
they need it.
"Their ability to quickly respond to
technical and operational requirements
or issues via a local, always-available
project team/manager was a plus," Bull
states.
With a knowledgeable Technical
Support staff, and fast dependable
Internet services, PenTeleData helps
East Stroudsburg University stay on the
cutting edge of technology by keeping
its campus connected and online.
East Stroudsburg University and
PenTeleData: partners in education
bringing quality, reliable Internet services
to students and faculty, enriching the
educational experience for all.
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