October 2005
Volume 4 Issue 4



“PenTeleData’s relationship with Pike County has been wonderful and extremely professional.”

Richard Caridi, Pike County Commissione

Partner in

Government

PenTeleData and
Pike County Commissioners

Welcome to Pike County, Pennsylvania, a not-so-small county on the northern border of the state. Located in the scenic Pocono region, the county is growing tremendously-and the county's government, needing a new and innovative network infrastructure, came to PenTeleData to assist them with their technological goals.

They wanted to take advantage of all that current technology has to offer in order to increase efficiency within their government, cut costs for local taxpayers, as well as to prepare the county for the future.

President Judge Kameen approached the County Commissioners about wanting to update the court systems and all the related groups within the judicial community. He wanted to integrate the activities of these agencies, so they could work together more effectively and also eliminate duplication of efforts wherever possible. The commissioners then approached PenTeleData with these ideas in mind.

The Pike County Commissioners met with three representatives of PenTeleData to discuss the possibilities available to them. After the meeting, they felt confident that PenTeleData would be able to work with them to achieve their goals and meet the county's developing technology needs.

PenTeleData then set out to build the new infrastructure necessary to bring Pike County online-including an investment in building up not only the commercial infrastructure in the county, but residential as well. It was also determined that Multiplex EtherPoint, a service available only from PenTeleData, would be the best solution for the county government's needs.

Multiplex EtherPoint is a unique solution that allows multiple locations to be connected together and to the Internet through only one physical connection. This drastically cuts down on the multiple line costs normally associated with T1-type solutions.

"PenTeleData's relationship with Pike County has been wonderful and extremely professional. As expected, we experienced some implementation hurdles; however, they were reconciled with a great deal of patience and cooperation from PenTeleData," explains Richard Caridi, Pike County Commissioner.

Prior to the implementation of Multiplex EtherPoint, the Pike County government simply had dial-up Internet services at each location with no interaction between them. Now, they are able to share vital information between locations including streaming video and other media.

"The court will soon have the capability of video conferencing and video arraignment with the outlying district courts, the correctional facility, the sheriff's office, and other municipal law enforcement agencies. This reduces the personnel hours required to process offenders and transport inmates. All information will be shared immediately and necessary data will be provided by each entity, thereby eliminating duplication and paperwork," explains Mr. Caridi.

In particular, Multiplex EtherPoint is especially working well for Pike County because it allows for "instant communication of data amongst our judicial and law enforcement community."

Anywhere from 250-300 employees are currently utilizing the technological services provided by PenTeleData. One of the county's new goals is to assist all employees in becoming proficient with these new technologies. "More efficiency, saving man hours, ending duplication of work efforts, increased professionalism = less cost to operate government," explains Mr. Caridi - summarizing his vision for the county in the next ten years.

Pike County has also been pleased with the reliability of services from PenTeleData as well as the support and staff. They have had little to no issues regarding service and have described PenTeleData's staff as being very professional and helpful.

Speaking in particular about the PenTeleData employees involved with the Pike County project, Mr. Caridi says:

"They possess a great sense of humor to help smooth over difficult situations without compromising professionalism. They are beyond a doubt PenTeleData's greatest asset. Kudos to each individual for their efforts to bring this project to fruition for the betterment of Pike County and its residents. Thank you."


Feature Stories

Our Partner Pike County Commissioners

PenTeleData and Pike County Commissioners partner together to give its employees and residents reliable service. Read more on this page.

Letter from our General Manager

Our General Manager keeps us up to date on what’s in store for the fourth quarter of 2005. Read what he has to say on page 2.

PenTeleData in the news

PenTeleData has been making headlines this year. Read about who’s been saying what about PenTeleData. More on page 2.

ProLog Unleashed Update

ProLog Unleashed Wi-Fi Hot Spots have been popping up all year. Check out what locations are available now for the fourth quarter of 2005. See more on page 3.

Customer Contest

Find out what great prize one lucky customer has a chance to win in this quarter’s customer contest. Find out on page 3.

Why you need Wireless Home Networking.

With lots of people trying to steal Wi-Fi access, we are putting a stop to it with our very own Wireless Home Networking. Find out more on page 4.

FUN FACTS

Interesting items and tidbits...and you thought you knew everything. See more on page 4.

   

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www.penteledata.net | www.ptd.net | 1.800.281.3564 |1.800.804.5783


Letter from our

General Manager



“Given the reliability of PenTeleData's services, the strong customer support, and the expertise available, we're hoping that PenTeleData will be providing a larger percentage of our telecom services in the future.”

Bob Murcek, Director of Network Infrastructure and Support, Geisinger Health Systems

Dear valued customers,

The summer has come to an end and fall is already upon us. The leaves are turning, the children are back to school, so I invite you to take a moment to look over our newsletter. This quarter, we have lots of exciting news and information in store for you!

Our feature story this quarter is about the Pike County Commissioners-our partner in government. The Pike County Commissioners are using one of PenTeleData's newer services-Multiplex EtherPoint-to stay connected. Check out the feature to find out how Pike County is putting PenTeleData to work for them!

Next up, we give you some excellent reasons to consider one of PenTeleData's newest products: Wireless Home Networking - available from PenTeleData's partners. Wireless Internet access at home is a great thing-especially because it makes it possible to have several computers connected to the Internet at the same time, all over your house with no wires. One of the downfalls of wireless access is that if it is not properly configured, anyone with the right equipment and know-how can 'steal' it. Don't miss this article to learn how Wireless Home Networking from PenTeleData can give you safe, worry-free wireless Internet access in your own home!

And finally, PenTeleData has been making the news quite a bit throughout the year. Our name has been mentioned this year everywhere from local newspapers to business journals to business chambers within our service area. Read on to find out what they have been saying about us!

All of us at PenTeleData hope you had a great summer, and we were pleased to see many of you at Penn's Peak for Family Fun Day in August. We wish you a warm and happy holiday season, and we'll see you again in the new year!

Sincerely,
John H. Williams
PenTeleData - General Manager

 

PenTeleData in the news


Upcoming Events

November 17, 2005

Harrisburg Regional Chamber of Commerce 2005 Business Expo
Time: Thursday, 10 AM - 6 PM
Place: Pennsylvania Farm Show Complex, Harrisburg, Pa.

November 21, 2005

Pennsylvania Association for Supervision and Curriculum Development
Time: Monday, 9 AM - 2:30 PM
Place: Hershey Lodge and Convention Center, Hershey, Pa.

February 20 & 21, 2006

Pennsylvania Educational Technology Expo & Conference
Time: Monday, Noon - 7 PM
Tuesday, 9 AM - 1 PM
Place: Hershey Lodge & Convention Center, Hershey, Pa.

You may have noticed that PenTeleData has been in the news quite a bit since the beginning of this year. We've been talked about in everything from newspapers to business journals and business chambers within our footprint. So, what have they been saying about us?

Beginning, on March 2nd of this year, The Morning Call published a story about school districts gaining better Internet service through Colonial Intermediate Unit 20. IU 20 chose PenTeleData to install fiber optic lines from the IU 20 building to the schools. Each of these 10 school districts then decided to sign a contract with PenTeleData for service which would connect them to IU 20 making such technologies as Internet2, video streaming, high-speed Internet, and other technologies available.

Another Morning Call article on March 4th discussed PenTeleData's ever-expanding Wi-Fi project-ProLog Unleashed. "The initiative marks a major expansion of Wi-Fi - or wireless fidelity - for the Valley, which has been relatively slow to add hot spots," says The Morning Call story.

But, The Morning Call isn't the only one that has been paying attention to what PenTeleData has been doing recently. Carbon County's Times News also jumped on the idea of discussing PenTeleData's Wi-Fi hot spots with a story published on March 5th. The article featured a photo of Sales Engineer Dave Antonuik demonstrating the service at the Parkside Inn at the Palmerton Hotel. The story - mainly informational - highlighted the benefits and possibilities that the new ProLog Unleashed service can offer.

Next, The Focus (a weekly Pocono Mountain newspaper) ran a story on May 20th about PenTeleData setting up a Wi-Fi hot spot at Camelbeach - making wireless Internet access available to guests of the establishment with ease. Camelbeach was happy to team up with PenTeleData to offer the hot spots, because they understand that even when people are not at work, they still sometimes need to get connected.

Also, this past-June-the Northeast Pennsylvania Business Journal published an article about Internet 2 being introduced in the Poconos. Even though PenTeleData cannot directly offer Internet2 access, we can provide the transport to which the NEPA Business Journal article advises interested parties to contact PenTeleData for more information.

PenTeleData also received some attention in March and April from two nearby Chambers of Commerce-the Kutztown Area Chamber and Two Rivers Area Chamber—with its 2700 members, the Two Rivers Chamber is soon to be merged with the Greater Lehigh Valley Chamber bringing that membership to 7,000 combined. Each chamber featured PenTeleData —where we were able to showcase to both chambers who we are, who our partners are, and the types of services we offer.

Finally, in July of this year, the Express-Times newspaper published a story about a project that PenTeleData and partner, Service Electric, are working on with the Colonial Intermediate Unit 20. The story focuses on the lack of highspeed Internet infrastructure in the Bangor area, and how the current project with IU 20 to connect 13 school districts with a high-speed Wide Area Network (WAN) could finally bring two-way cable Internet to Bangor residents.

October 2005 540 Delaware Avenue | PO Box 197 | Palmerton, PA 18071

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www.penteledata.net | www.ptd.net | 1.800.281.3564 | 1.800.804.5783

PenTeleData in the news article...


(continued)



“The PenTeleData partnership has allowed us to become the nation’s first provider to offer Internet access over fiber optics to customer homes at speeds up to 10 Mbps with our ProLog Express highspeed broadband service.” John H. Williams General Manager, PenTeleData



PROLOG UNLEASHED UPDATE

ProLog Unleashed Hot Spots are popping up everywhere…We’re hooking up the south side of Bethlehem with ProLog Unleashed Wi-Fi hot spots -- With locations like Deja Brew Coffee House and BridgeWorks in progress, and also the Goosey Gander coming soon, the south side of Bethlehem will be lit up with ProLog Unleashed Wi-Fi service.

Other exciting locations recently added to the ProLog Unleashed service include: The Uno Chicago Grill in Wilkes-Barre, Pa., the Park and train station in downtown Jim Thorpe, Kirby Park and Public Square in Wilkes-Barre, as well as our own Palmerton Borough Park.

Stay tuned to the ProLog Unleashed website
at www.prologunleashed.com
for more locations!


JULY 2005
Contest Winner!

Congratulations to Lisa Musician of Saylorsburg, Pa. Lisa was the winner of a Family 4-Pack of Camelbeach Waterpark tickets.

Below are the questions, answers and the theme to April’s Customer contest.

1. What was the date of the signing of the Declaration of Independence? (July, 4 1776)

2. What city was the Declaration of Independence signed in? (Philadelphia)

3. Which state, in the signing of the Declaration of Independence, had the most signers on the final Declaration? (Pennsylvania)

Theme: Signing of the Declaration of Independence

Customer Contest - October 2005

PenTeleData is giving one lucky winner a Family 4-Pack of Blue Mountain Ski Area Tubing Tickets in Palmerton, PA. The tickets are free passes that are valid throughout the 2005-2006 operating season.

Rules of the Game:

- Give the correct answer to all three questions listed to the right.

- Then figure out the theme (what they all have in common).

To enter you must answer all three questions to the right and what the theme is between them. Send an e-mail to chat@corp.ptd.net with the following information: your name, address, daytime phone number (where we can contact you), three answers to the questions and the theme. All entries must be received by 10/31/05.

Questions:

1) What was the name of the Canadian comic actor who starred in many films such as, “Summer Rental”, “Uncle Buck” and “Planes, Trains and Automobiles”?

2) What daytime drama actress starred on ‘Days of our Lives’ as Dr. Marlena Evans?

3) What is the name of the world renowned American journalist, who served as the anchor of the CBS Evening News from March 1981 until March 2005?

Good Luck! PenTeleData

October 2005 540 Delaware Avenue | PO Box 197 | Palmerton, PA 18071

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www.penteledata.net | www.ptd.net | 1.800.281.3564 | 1.800.804.5783

A few reasons to have



“Reliance on PenTeleData's solutions has greatly improved our communications both internally and outside of the hospital.” Judy Remmel, IT Department Manager, Blue Mountain Health System

Wireless Home Networking

Those of you who keep up with Wi-Fi news may have already heard the story about the man in St. Petersburg, Florida who has been arrested for accessing someone else’s wireless network. Why? Because he used someone else’s Wi-Fi without their permission—in other words, according to the police there, he stole it. It seems innocent enough in many cases, until you begin to consider the potential consequences.

The man used his laptop in his car—parked right in front of the resident’s house—to access the wireless network. What makes this type of activity so dangerous is that it can allow access to personal information stored on the computers connected to the network as well as access to other illegal materials and activities on the Internet. Worst of all, it allows the hacker to remain anonymous.

Wireless Fidelity, or Wi-Fi, has grown tremendously over the past few years. Millions of homes are setup with wireless routers whose primary purpose is to transmit high-speed Internet service to multiple computers throughout the home. These routers and other wireless equipment usually give ranges of up to 300 feet—meaning that for some homes, users can sit in the front or backyard and still connect to the Internet. This is the reason how this man was able to hack and use another person’s wireless network just by being parked in front of the house.

Wi-Fi is growing rapidly beyond just household use—you can surf the Internet in many coffee shops or restaurants with a laptop and a wireless card. The ProLog Unleashed Wi-Fi hot spot service provides this same type of access in various locations throughout PenTeleData’s service area.

But, nearly every good technological innovation has a darker side to be exploited. In this case, wireless makes it easier for criminals to cover their digital tracks. Anyone who does the same thing as the St. Petersburg man can disguise their tracks behind the person whose wireless access they’re using. The tracks will end at the compromised wireless router belonging to an ordinary law-abiding person.

There are people who drive around in their vehicles with wireless-equipped laptops and antennas looking for unsecured or easy-tohack wireless networks to access—a practice often called ‘wardriving.’ The scariest part is that these people can drive up, use your wireless access to download information, send spam e-mail, or hack into other computers and drive off—you may never even know they were there unless they do something that eventually brings the authorities to your door.

So, if you want to go wireless, what can you do to prevent these things from happening to you? Well, if you are a ProLog Express customer— PenTeleData’s partners have begun offering a new Wireless Home Networking service. At this time, the service may not be available in all areas from all partners, so please check with the appropriate partner for more information. Our partners include: Blue Ridge Communications, CATV Service, Inc., Service Electric Cable TV & Communications, Service Electric Cablevision, and Service Electric Cable Company. This service provides our customers with a complete Wi-Fi setup that has already been secured to protect against the above mentioned misuses. Plus, the entire Wireless Home Networking setup is installed and pre-configured by PenTeleData’s partners. Should you ever have a problem, PenTeleData’s Technical Support is available for assistance. It’s that easy and a much safer way for you to enjoy wireless.

 


FUN FACTS!


Did you know?

Thirty gallons, or 135 liters, of water is used for the average shower in the United States.

Throughout history, more ships have been sunk by hurricanes than by war.

In one year, the average tree gives off enough oxygen to allow four people to breathe for a year.

Long before it was used as a "kiss encourager" during the Christmas season, mistletoe had long been considered to have magic powers by Celtic and Teutonic peoples. It was said to have the ability to heal wounds and increase fertility. Celts hung mistletoe in their homes in order to bring themselves good luck and ward off evil spirits.

The junk mail that Americans receive in one day could produce enough energy to heat 250,000 homes.

The lower the Sun is behind you, the greater the rainbow will be in front of you.

Actress Judy Garland was 16 years old when she filmed "The Wizard of Oz" in 1939.

The sound of thunder travels about 1,100 feet per second.

Earthquakes occur in the world about once every hour

Only one-fifth of air is oxygen. Most of the rest is nitrogen.

Only three percent of the energy the atmosphere receives is converted into movement or kinetic energy.

Every living thing on the earth contains carbon.

October 2005 540 Delaware Avenue | PO Box 197 | Palmerton, PA 18071