Partner in Business |
PenTeleData and TN Printing/Times News Inc.
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The history of the Times News Inc. dates back more than 120 years to a newspaper called the Mauch Chunk Daily Times, established in 1883. Over the years, this newspaper evolved and merged with other local papers to eventually form the Times News Record and Courier. In 1971, the name of the paper was changed to the Times News-the name it is known by today.
What some may not know is that Times News Inc. is not only a series of eight weeklies and one daily newspaper published under the Times News header, but it is a printing company as well. The printing side of the company is appropriately named TN Printing and is the focus of this feature.
TN Printing is capable of printing everything from wedding invitations to pamphlets and even multi-lingual newspapers. At the main Times News office in Mahoning Valley, they have a printing press that is three stories tall and can print over 50,000 newspapers in one hour.
TN Printing chose PenTeleData for its entire network, data and Internet service needs for many reasons, the most important of which is the availability of reasonably-priced, high-speed data and Internet services to connect its five offices to each other. More specifically, they needed remote access to each office to provide software support as well as electronic file transfer from office to office so that tighter deadlines could be met.
With more than 2,000 printing customers with time-sensitive newspapers, documents, and other printing-related jobs, TN Printing requires the most reliable network possible. Interoffice communications are crucial for TN printing to complete jobs in a timely, efficient manner-and to the satisfaction of its customers.
What types of service does TN Printing receive from PenTeleData?
EtherPoint is Times News Inc.'s primary data and Internet service, which allows them to connect all five offices to each other without the extra costs associated with T1-type connections. EtherPoint gives TN Printing all the bandwidth they will ever need with EtherPoint speeds now available up to 1 gigabit per second (1Gbps) in many areas.
TN Printing has approximately 125 employees, all making use of the technology services provided by PenTeleData. Primary uses for these services include "Remote access to our other offices, Virtual Private Network (VPN) access from home, file transfer via FTP (File Transfer Protocol), and web access," explains Robert Miller, Director of Pre-Press Operations at Times News Inc.
TN Printing also uses the technology to hold WebEx seminars-web-based meetings that can allow for online, interactive multimedia presentations and conferences-all through a web browser.
PenTeleData's services allow TN Printing to provide fast, reliable software support to all employees in every office. "PenTeleData's network, combined with remote software, allows our IT department to control and troubleshoot computers and install software without leaving the main office!" says Scott Masenheimer, General Manager of Times News Inc.
Network reliability is the most crucial element for the Times News. It depends heavily upon being able to electronically transfer large graphics files between offices and also its need to receive large graphics files from customers. An extended network outage or downtime would be disastrous to their time-sensitive business, so they rely on PenTeleData's stable, redundant network to keep them up and running smoothly.
Data transfer speeds and bandwidth are another major concern for TN Printing-which typically works with large files and graphics on a constant basis. EtherPoint service gives them access to speeds up to 1 Gbps - the actual bandwidth received is fixed according to the needs of the customer, but is easily scalable at any time and almost never requires an equipment change.
With speeds from 2 Mbps to 1 Gbps, EtherPoint allows TN Printing to easily work with, transfer, and receive large files and graphics within or outside of their private network. "The printing and newspaper business depends on graphics and large files-our network enables us to work on large files," explains Scott Masenheimer.
With EtherPoint service from PenTeleData, TN Printing is able to rely on PenTeleData's network-monitored 24 hours a day, 365 days a year by PenTeleData's staff of trained professionals. PenTeleData takes care of the network so TN Printing can take care of their business.
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