Part of Keystone Nazareth Bank & Trust's (KNBT) mission is to "ensure customer satisfaction by delivering unmatched personal service and providing high-quality financial products and services to meet the changing needs of individuals, families and businesses."

To make that mission possible, they need the assistance of some of today's latest technologies-including EtherPoint data transport service from PenTeleData. In order to meet their regionally increasing business needs, KNBT chose PenTeleData after careful research and analysis of their needs and available services.

Why did they choose PenTeleData? Simply put, "cost, reputation, and delivery," says Ferdinand Feola, Senior Vice President of Information Technology for KNBT.

KNBT uses their service from PenTeleData primarily to pass information and other data between different locations, ultimately speeding up their ability to conduct business and also to meet their customers' demands quickly and easily.

Being on the cutting edge of technology is important for most financial institutions these days, and KNBT is no exception. Over the years, KNBT has been able to increase their productivity through the use of "stable, cost effective" technologies such as the EtherPoint service they now utilize.

Network uptime is an important factor for businesses and organizations because if a network outage occurs, it can result in everything coming to a grinding halt. KNBT says they've been very pleased with the service they receive from PenTeleData, and when asked about reliability, Mr. Feola states that KNBT has had "100% uptime with the services provided by PenTeleData."

Another important factor for data services is of course, service and support-services are only as reliable and good as the support for them. KNBT's Ferdinand Feola says that he's found PenTeleData's staff to be both knowledgeable and helpful "in service and sales, providing reliable quotes on demand with personal follow-up."

"We have received nothing but the highest quality of service and support from everyone at PenTeleData," adds Mr. Feola, "the EtherPoint service we receive has proven to be an invaluable tool for us cutting down on our need to deal with service related issues in turn allowing us to concentrate on what's really important, our customers."

Nearly every business and organization that depends on technology to improve their ability to conduct business and increase customer satisfaction has a plan to implement further technology to meet these needs in the future.

Their future networking strategy includes additional controls over the traffic on their network as well as reducing overall networking-related costs. In accordance with those plans is their main technology-related goal for the future: to increase overall efficiency, helping KNBT make their vision of "delivering unmatched, personal service and value to our customers, employees, community and shareholders," a permanent reality.

With a shared commitment to the communities we serve, Keystone Nazareth Bank & Trust and PenTeleData are working together to provide valuable financial services built on dedicated, reliable technology.

Dear valued customers,

It's finally spring again, and things are already beginning to warm up here at PenTeleData. In this issue, we have some exciting news to share with you about ProLog Unleashed Wi-Fi Internet access! So please, take a break from your spring cleaning to look over this quarter's newsletter, you'll be glad you did!

First, check out our feature story about KNBT-our partner in finance. Find out how they have put PenTeleData's EtherPoint service to work for their business, and of course, their customers.

Next, don't forget to read about the newest e-mail server here at PenTeleData-Promail. The deadline to switch to our Promail server is rapidly approaching-in fact, around the time you'll be reading our next quarterly newsletter, our old mail servers will be going offline and Promail will take over handling all of PenTeleData's e-mail services.

You won't want to miss reading about our computer services available for your home! There you'll learn about all the technology solutions PenTeleData can provide for your home-including computer repair, software services, and even wireless networking and they are available 24/7 to support it!

Finally, I'd like to thank each and every one of you for taking a few moments to look over our newsletter, and for being our valued customers. Enjoy the warmer weather, and by the time we chat again, summer will be in full swing!

Sincerely,
John H. Williams
PenTeleData - General Manager

PenTeleData is giving one lucky winner a Family 4-Pack of tickets to CamelBeach in Tannersville, PA. The tickets are free passes that are valid throughout the 2006 operating season.

Rules of the Game:

- Give the correct answer to all three questions listed to the right.

- Then figure out the theme (what they all have in common).

To enter you must answer all three questions to the right and what the theme is between them. Send an e-mail to chat@corp.ptd.net with the following information: your name, address, daytime phone number (where we can contact you), three answers to the questions and the theme. All entries must be received by 4/30/06.

Questions:

1) A person usually a professional combatant, a captive, or a slave, trained to entertain the public by engaging in mortal combat with another person or a wild animal in the ancient Roman arena.

2) In 1996, who appeared in Tim Burton's "Mars Attacks", alongside Danny Devito, Jack Nicholson and Annette Benning?

3) What United States General was born in 1885 in San Gabriel, CA and gave one of the most memorable speeches to his troops, in 1944 during World War II?

Good Luck! PenTeleData

Back in July of 2004, we first announced our newest e-mail server-called Promail. In those announcements we notified you that in July of 2006, our existing mail servers would be taken offline and Promail would become the main e-mail server for all PenTeleData e-mail accounts. July of 2006 is rapidly approaching, and we want to remind you to make the switch, and also explain how the new Promail server will ultimately benefit you.

No one likes to receive a lot of spam, so PenTeleData's Promail server actually prevents the relaying of spam e-mail through the server. How? Promail verifies that the person trying to send the e-mail is a valid PenTeleData customer. This just means that a username and password is required to send e-mail. You will notice in the instructions to switch to Promail plus you are asked to configure your e-mail software to provide your PenTeleData username and password in order to send messages as well as receive them.

Along with the spam, Promail also prevents viruses and spyware from connecting to the mail server to send out copies of themselves and spam messages. This will also cut down on the number of complaints PenTeleData receives for spam e-mails being sent from our servers, and will mean less blacklisting of PenTeleData's servers and fewer problems sending e-mail for our customers!

In addition, PenTeleData customers using the Promail server may send e-mail from anywhere using the PenTeleData server. Prior to Promail, the only way to send e-mail from outside the PenTeleData network was to use the web-based e-mail system on www.ptd.net Now, because Promail's only requirement to send e-mail is a valid username and password, you can send e-mail from anywhere, regardless of whose network or Internet connection you're using.

Finally, a few lesser-known benefits to Promail include SSL encrypted transmissions for both sending and receiving e-mail and verification of senders' e-mail addresses. This means that you can secure your connections for both receiving and sending e-mail, and Promail will verify that the sender's e-mail address is a valid address.

With all the added benefits and protections offered by PenTeleData's new Promail server, there's no reason to wait until the last minute to make the switch! All it takes is to change a few settings in your e-mail software to take advantage of all these new features.

For instructions to change your e-mail settings to use Promail, please visit: http://www.ptd.net/support/e-mail/chg_smtp.html or call PenTeleData Technical Support at 800.804.5783. Technical Support is available 24 hours a day, 7 days a week for your convenience. Don't wait until July - switch to Promail today!