Sacred Heart Hospital
When asked about why Sacred Heart Hospital chose PenTeleData over another data provider, Tracy Burkhardt, Director of Health Information Management explained, "The primary factors in our decision were reliability, response and cost. PenTeleData was able to prioritize all three. Their services have been reliable. The network remained stable even during Hurricane Sandy, which impacted the Lehigh Valley region. During the storm we never lost our connectivity which is vital in order for us to care for our patients. We have found the support staff to be both knowledgeable and helpful at all times. They are always pleasant and willing to assist with whatever our needs are at the moment."