Jewell Computing Solutions, LLC
"Service from PenTeleData has been very reliable. On the rare occasion we find an issue, PenTeleData technical support has been on top of the issue and was able to resolve it quickly. Even after all the damage caused by Hurricane Sandy, PenTeleData had our office and all of our client's offices back up within one day. We have clients that have other ISPs that were down for weeks after the storm.
"PenTeleData's support staff has always been very responsive to our needs and resolves issues very quickly. For example, we had a router fail in our office at approximately 11:00 pm one evening. I swapped in a new router at that time and needed to get our office back on-line quickly with our static IP address. I contacted technical support at around 11:30 pm and the technician was able to get our issue resolved quickly. PenTeleData does such a good job for us that it's hard to pick out specific instances. Everything always seems to flow smoothly and the job gets done without drama."