PenTeleData connects all of Weis’ stores, their Store Support Center, distribution centers, manufacturing plants, etc. They depend on PenTeleData’s dedicated Ethernet solutions every day to communicate throughout the company and for all Point of Sale transactions. In addition, PenTeleData manages Wi-Fi hotspots in approximately 12 store locations and broadband connections for special applications in about 40 stores. These include the ability to offer online shopping, photo services, pharmacy refills, gift cards, and orders for party platters.
When asked why they chose PenTeleData, Mark Shearer, Director, IT Infrastructure Services at Weis Markets, shared, “PenTeleData owns fiber networks in many areas where we have stores and is a top regional provider of network management services. They also have business relationships with many telecommunications companies that allow us to have a single point of contact and easily expand into new markets when we open new stores.”
Of course, reliability is probably the biggest deciding factor for any retail sales company when choosing a data and Internet provider. Shearer mentioned, “Weis Markets relies on PenTeleData’s Network Operations center to monitor our networks and communicate with us when there are issues. We are fortunate that they have always recognized the critical nature of the services they provide and are willing to fix problems in a timely fashion. The PenTeleData team is always responsive to our needs and helps us look for ways to improve and grow. They offer ideas that help us with cost savings by switching to newer technologies. In the near future, they will be helping us ensure that all our POS transactions are guaranteed and that other network communications are not interfering with those transactions.”