Business Phone

Call Forwarding

You can forward incoming calls from your home phone to another phone number.

Call Forward – All Calls

If you would like to forward all calls.

  • Lift the receiver and listen for dial tone.
  • Press *72.
  • When prompted, enter your PIN.
  • Press 1.
  • When prompted, enter the destination phone number, starting with a 1, i.e. 1 800 555 1212.
  • To disable this feature and have calls ring to your line, dial *72, enter PIN and choose option 2.

*This service will continue to function even in the event of a power outage, Internet outage, or device failure.

Call Forwarding - Remote Access

Unconditional call forwarding, or forwarding of all calls is available remotely using the voicemail system. This feature can be accessed remotely by dialing your phone number, and while listening to the voicemail greeting pressing the # key. This will allow you to enter your PIN and access the voicemail system. In the Personal options menu (8), you can enable call forwarding.