Features Guide

Hosted phone and
analog phone feature list

Charge Analog Hosted  
No Yes Yes Call Forward All
No Yes Yes Call Forward Busy
No Yes Yes Call Forward No Answer
No Yes Yes Remote Call Forwarding (Access via Voice Mail Box and Portal)
No Yes Yes Call Forwarding – Out of Service
Yes Yes Yes Virtual Number with Fixed Call Forwarding
No Yes Yes Do Not Disturb
No Yes* Yes Call Hold (* if user supplied phone supports)
No Yes Yes Music on Hold (customizable)
No Yes Yes Call Screening (Access via Portal only)
No Yes Yes Transfer
No Yes Yes Call Waiting
No Yes* Yes Caller ID (* if user supplied phone supports)
No Yes Yes Caller ID block
No Yes Yes Redial - Last inbound caller
No Yes Yes Redial – Last outbound caller
No Yes Yes 3-way Conference
No Yes* Yes Call via call logs (* if user supplied phone supports)
No Yes Yes Extension dialing (customizable from 3 – 6 digits)
No Yes Yes Extension dialing between sites
No No Yes Directory – Personal
black checkmark Yes Yes vFax--Inbound & Outbound Virtual Faxing
No No Yes Busy Lamp Field
No Yes Yes Call Park
No Yes Yes Speed Dial
No No Yes Shared Lines
No Yes** Yes Paging (** To external devices only)
No No Yes Page Groups
Yes Yes Yes Hunt Groups (Basic and Advanced)
Yes Yes Yes Auto-Attendant (Basic and Advanced)
No Yes Yes Voicemail
No Yes Yes Voicemail to email
No Yes Yes Voicemail – Multiple greetings
No Yes Yes Voicemail – Shared
No Yes Yes Parallel Ringing (Multiple Devices) (Access via Portal only)
No Yes Yes Find-me/Follow-me (Access via Portal only)
No Yes Yes Simultaneous Ring (Multiple Numbers)
No Yes Yes User Web Portal (Access via Portal only)
No Yes Yes Admin Web Portal (Access via Portal only)
Yes Yes Yes Toll-Free Numbers
No Yes Yes Public Services - 211, 411, 611, 711, 811, 911