Business Text Messaging enables your business to reach your customers and contacts where they spend the most time — on their smartphones. As a SaaS application, BTM allows business to use their local or VoIP phone numbers to send and receive SMS and MMS text messages. Businesses can answer questions fast, automate common responses, schedule campaigns and notifications, remind customers of upcoming appointments or late payments, and more!
98% open rate for business text messages. Email is 20%.
90% SMS average response time is 90 seconds. Email is 90 minutes.
11.41% With SMS, audience increases by 11.4% compared with using email.